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Made to Order
Return information can be found here.
For additional information, please visit our FAQ page.
ALL ORDERS SHIP FREE!
If your rug is from our MADE TO ORDER MODERN OUSHAK collection, it will ship within 90-120 days from your order date.
If your rug is from our MADE TO ORDER JUTE collection, it will ship within 8-12 weeks from your order date.
If your rug is from our READY TO SHIP collection, it will ship within 3-5 business days from your order date.
As all of our rugs are made by hand, each may have slight inconsistencies or unique qualities. These variants are what make your rug truly one-of-a-kind.
Due to their handmade nature, colors on your rug may vary slightly in their appearance compared to how they look online but never extensively so.
Rug patterns, borders and motifs will all scale with size, so your final product may vary slightly from what is shown online.
To extend the life of your rug, a felt rug pad is recommended.
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